How do I activate and manage my charger?
After installation, complete your registration in the DashSharing app. This includes adding your charger, signing the Site Access Authorization, and enrolling in direct deposit. Once your account is active, the charger is connected to the network for automatic usage tracking, earnings, and tier progression.
What are the Wi‑Fi and connectivity requirements?
The charger must remain continuously connected to Wi‑Fi to report usage data, which is required for tracking your earnings and tier progression.
If Wi‑Fi is lost, the charger will allow no more than five additional charging sessions before disabling further use until the connection is restored.
Sessions lost due to Wi‑Fi outages or other technical issues will not be reconstructed or credited.
Can I monitor usage and earnings remotely?
Yes. The DashSharing app lets you monitor live charger status, total energy delivered (kWh), your current earning rate, progress toward the next tier, and your accrued earnings balance.
What vehicles are compatible?
Our chargers use the standard J1772 connector, which is compatible with all electric vehicles sold in North America. Tesla owners can use NACS adapter. We also provide chargers with NACS connector.
Are the chargers weatherproof?
Yes. All DashSharing Smart Chargers are NEMA Type 3R rated for outdoor use and are designed to withstand rain, snow, dust, and temperature variations.